Concerned resident standing by rural road with damaged utility pole and exposed fiber optic cable near a parked police car.

Fiber Line Cut in Fredericksburg Disrupts 911 Services Across Counties

A sudden fiber line cut in Fredericksburg has taken local 911 services offline, forcing residents to rely on cell phones for emergencies.

Impact on 911 Operations

Police posted just before 3 p.m. Wednesday that a fiber line was severed near the 1600 block of Hwy 87 South, affecting 911 operations in several counties.

Police Advice for Residents

Person holding a cell phone with a dead landline cord nearby and a red 911 button highlighted on the screen

The department urged anyone with an emergency to call 911 from a cell phone rather than a landline until the line is restored. “If anyone has an emergency and needs to call 911, they should do it from a cell phone and not a landline until service is restored,” the post read.

Repair Schedule

Frontier Internet updated at 5:15 p.m. that a repair crew could begin work Friday morning.

Key Takeaways

  • A fiber line cut near Hwy 87 South has disrupted 911 services in multiple counties.
  • Residents are advised to use cell phones for emergency calls until repairs begin.
  • Repairs are expected to start Friday morning.

The incident highlights the vulnerability of emergency communications infrastructure and the importance of backup options for residents.

Author

  • I’m Brianna Q. Lockwood, a journalist covering Politics & Government at News of Austin.

    I’m Brianna Q. Lockwood, a journalist covering Politics & Government at News of Austin. My reporting focuses on local, state, and national political developments that shape public policy and directly impact communities. I strive to make complex political issues clear, accessible, and meaningful for everyday readers.

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